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Privacy Policy

This policy explains what personal information Nuvo Management collects, why we collect it, how we protect it, and what you can ask us to do with it. It applies to everyone who applies through this website or works with us.

Who is responsible

Nuvo Management, based in Montréal, Québec, is responsible for the personal information described here. The person accountable for its protection is:

What we collect

When you apply: your first name, email address, the social media or page handle you give us, your answers to the application questions (which may include information about your earnings, posting habits and goals), and your confirmation that you are 18 or older.

If we work together: a government-issued photo identification document, payout details, account access you choose to share with us, and records of the work we do on your account.

We do not use cookies for advertising or tracking on this website, and we do not sell personal information to anyone, for any purpose.

Why we collect it

• To review your application and reply to you.
• To confirm you are at least 18 years old. This is a legal requirement and we cannot work with you without it.
• To provide the management services described in our agreement.
• To keep records we are required to keep, including for tax purposes.

We will not use your information for anything else without asking you first.

Your consent

Submitting the application form is your consent for us to use the information in it to assess your application and contact you. You can withdraw that consent at any time by emailing us, and we will delete your application unless we are required by law to keep it.

How long we keep it

• Applications that don't go ahead: deleted within 12 months, or sooner if you ask.
• Identification documents: kept only while we work together, then destroyed, except where a law requires us to keep a record.
• Records of work and payments: kept for the period required by Canadian tax and accounting rules.

Who can see it

Today, your information is seen only by the owner of Nuvo Management. If that changes, anyone given access signs a written confidentiality agreement first, and the obligation covering your identity has no expiry date.

We use third-party services to run the business, including form handling, scheduling and hosting. These providers process information on our behalf and may store it outside Québec, including in the United States. We do not give them permission to use it for their own purposes.

Our email is hosted on Canadian infrastructure, so messages you send us and our replies to you are stored in Canada.

We will only disclose your information to anyone else if the law requires it.

How we protect it

Access is limited to people who need it. Accounts holding personal information use two-factor authentication. Identification documents are stored separately from day-to-day working files and are not kept in shared folders.

If a breach occurs that presents a risk of serious harm, we will notify you and the Commission d'accès à l'information du Québec as required by law.

Your rights

Under Québec law you have the right to:

• Ask what personal information we hold about you and get a copy of it.
• Have information corrected if it is wrong or incomplete.
• Withdraw your consent and ask us to delete your information.
• Ask us to stop sending you communications.
• Receive the information you gave us in a structured, commonly used technology format.
• Complain to the Commission d'accès à l'information du Québec if you are not satisfied with our answer.

Email the address above and we will respond within 30 days.

Age

This website and our services are for adults only. We do not knowingly collect information from anyone under 18, and we verify age with government identification before entering into any agreement.

Changes

If we change this policy we will update the date at the top. If a change is significant, we will tell anyone we work with directly.